Reader’s Choice Poll

By now I’m sure you’ve all gotten a chance to check out The Official Figure in Question Shop.  The first three designs put up for sale were my personal favorites, but I don’t want to be the only ne with any say in the matter.  So, I’m passing the decision onto you, my loyal readers, to decide what next month’s designs will be.  Everybody gets two votes, and the top two designs will be put up for sale on September 13th.  Voting ends September 12th, 11:59 pm est.

-Poll Closed-

Winners: Buck System & Bleed Over

 

DisplayStandDayOfBuckSystemBleedOver ArticulationBoxedSetadd-onHeavyHitter

The Figure in Question Shop

In case you were unaware, toy collecting can be a somewhat pricey hobby to take up.  Additionally, starting up a review site for those toys is not a deterrent to making more purchases.  If anything, it just provides an additional excuse to buy more stuff.  “I have to buy this one, it’ll make for a great review!”

What am I getting at here?  Well, I’m a college student who doesn’t have loads and loads of money around.  So, if I intend to keep this crazy collecting thing up, I’m gonna need to find some way to get a little extra financing!

So, The Figure in Question now has official FiQ swag!  Well, there’s t-shirts, anyway.  Over at redbubble.com I’ve set up a Figure in Question shop where my loyal readers (and anyone else who stumbles upon it) can pick up their favorite Action Figures For the Questioning design on their very own t-shirt, tote bag, sticker, poster, or heck, even a throw pillow!

The first three designs up for sale are three of my favorites: The Accessories, The Build-A-Figure, and The Exclusive.  If I can keep up with it, more designs should go up on roughly a monthly basis, so if your favorite isn’t in the first batch don’t worry!

So, please check out the store, and if you’re a fan of the site, please consider making a purchase or two.  I will be eternally grateful!  You can visit the Shop by going here or by clicking on the “Shop” tab at the top of the page.

Okay, that’s the end of the shameless plug of the merchandise.  We now return you to your regularly scheduled program…

Customer Service is key, aka Why I won’t be buying from Store Horsemen again

HeadPack1Today’s post is actually my third revision of what I planned to post today. Initially, I had planned for today, and the next few days to be reviews of Adam Power, the Power Soldier, the Elite Power Soldier, and the Variant Head Pack from the Power Lords re-launch. Some events transpired that have led me to decide that reviewing said figures is not in the best interests of me, the figures, or the makers of the figures.  In preparation for the usual review, I took some pictures which now serve no real purpose, so enjoy them here.  If you’d like to read a review of these figures, may I suggest these reviews from the fine folks over at ItsAllTrue.net. They are a reputable site, and one of my personal favorites. While I still don’t feel it’s a good idea for me to write reviews of these figures, I don’t feel my initial post about why I won’t be reviewing them is still appropriate. It was written before the situation was fully solved, and it was rather angry. So, here are my revised remarks about the ordeal.

AdamPower2As an avid action figure fan, I try to support the little guys. I’ve backed several action figure related kickstarters in the last year, and one of my favorite lines is Spy Monkey’s Weaponeers of Monkaa. I like the idea of new people getting into the toy industry and doing new and unique things. The Four Horsemen were some of the pioneers of small online productions, so I figured I should give them a try. If you’ve read my previous Power Lords reviews, you’ll note that I was quite a fan of the figures. That fact more or less remains true. The figures are still high-quality. My issue lies with the distribution.

The figures are all sold through an online store. This isn’t new or ground breaking in this day and age. Most of my toy purchases are online. It makes life a lot easier. You place an order, get a receipt, you get notified the stuff ships, and you can usually track it all along the way. If anything goes wrong, there’s usually a nice handy customer service section of the website to get things all sorted out. Not on StoreHorsemen.

ElitePowerSoldier2See, on StoreHorsemen, you place the order and you get an e-mail receipt. On the two orders I placed, this was then followed by an extended waiting period, where I received no notifications of any kind. Eventually, just as I was about to contact them, both times, a box would randomly arrive at my doorstep. The first time around, there was no issue. The box was there, and everything was inside. It was a little nerve-wracking, but everything worked out.  I liked the figures I got, so I placed another order. Once again, no contact was made to tell me when the items shipped, but I had gone through that before, so no worries right? The box arrived, I opened it up and… something was missing.

AdamPower3Now, this isn’t the first time I’ve had this happen with an online order. It’s not uncommon for someone to leave something out of the box. So, I did what I always do in this situation: I e-mailed them. They have an “email us” link at the top of the page, so I used that and sent a polite e-mail explaining the situation. Then I waited. After a week, I began to get worried again. A little searching around the web reveals that there are two e-mail addresses and the one I wrote to is for fan comments, not Customer Service. Okay, it’s a bit odd that they would put the fan comment e-mail on the top of the store page instead of the CS one, but at least I know now, right? So, I send an e-mail to the second address, once again politely asking for an update. Another week goes by. So, I post to one of the forums I frequent, asking if anyone knows of a better way to contact them. I get one response from someone who hasn’t received an entire order from them and hasn’t been able to get a hold of them for six weeks.

I send yet another e-mail, this time to both addresses, with a more forceful tone. Finally, after three weeks and a few days of waiting, I got a response. What it boils down to is that the item apparently went out of stock before my order was placed, so they had to cancel that one item. They said they had never actually charged me for it, and, in their defense, a quick glance at my bank account confirmed this for me.

So, aside from me missing out on a figure I wanted, everything is good, I suppose. But I still have a lingering issue. I was left hanging for three weeks thinking I was missing something I was owed. Yes, if I’d looked at my bank account I’d have seen the charge was less than I thought. That’s on me. Still, all it would have taken would be a single e-mail from them explaining the issue to me. That’s what 99% of online stores would do in this situation. It would have taken them a few short minutes and it would have saved me three weeks of worrying. These guys have built a reputation for being “fan-friendly.” They pioneered online action figure sales and smaller toy companies with niche lines. They have a sizeable fan base who think they can do no wrong. And yet, they can’t reply to a single e-mail within a month’s time? If you plan on running a business, you have to actually run it.

I don’t plan on buying anything else from them. This whole ordeal has tarnished the toys for me, and that’s just about one of the worst things that a company can do. Anyway, I doubt if this will have much effect. People will still buy from them. They’ll continue to do the same things. And my negative opinion will shortly be drowned out by hundreds of glowing reviews of their products. Life goes on…

HeadPack2

The Tennis Ball

Wilson4Recently, a friend of mine who reads the site brought to my attention that it’s difficult to get an idea of the scale of some of the figures without a frame of reference.  I’ve pondered on it for a bit, and decided I liked the idea of using a common item to place the scale.  So, without further ado, I present Wilson 4, the Official Figure in Question Tennis Ball!

The idea here is that reviews will have an image of the figures in question next to good ol’ Wilson, so as to give everybody a good idea of size.  Now, what is key to remember here is that I have a rather large collection, and much of the backlog of figures have already had their pictures taken and have been safely packed away in storage.  What this means is that Wilson might not be present in every review.  However, I’ll be making sure this guy makes it into all future pictures, and I will also do my best to get some of the older figures out to re-shoot them with Wilson.

That’s all for this particular update, just wanted to fill my faithful readers in on why a pink tennis ball was suddenly appearing in the reviews.

 

….What are you still doing here?  Go home, movie’s over!

GAHHHHHHHHH!

This will mark the second time I’ve written a non-review, non-info-dump piece for this site.  In less than a week no less.  Sorry guys, I’ve got a lot on my mind apparently…

Today, I’ll be discussing yet another thing that plagues the action figure collector.  Perhaps the greatest foe.  If action figure collectors were super heroes, this would be there super villain.  In the Star Wars universe, they would be at home in Mos Eisly, a place for vile scum and villainy.  I speak of THE SCALPER.

For the uniformed, a scalper is a term to refer to someone who purchases an item they don’t intend to use with the intent of later re-selling it to someone who actually wants it for a profit.  In the main stream, it was common for a long time to see people buying block of tickets to baseball or football game that they knew would be popular, and then selling them at several times the retail price.  The US government actually declared this particular practice illegal.  However, this was solely in regards to sports events, so no luck to the action figure collector when the scalpers eventually turned up there.

It’s hard to say exactly when the scalpers first showed up on the toy scene.  It’s generally considered to be somewhere in the early to mid-90s.  The original Star Wars figures had become quite a commodity, particularly because finding a packaged sample of many of the early figures was very difficult.  No one had forseen the popularity, so nobody really bought any to keep preserved.  But, there was a demand, which leads to a higher value.  So, when Kenner brought back the Star Wars line with Power of the Force II, people went mad trying to get ahold of as many extras as possible, hoping to get in while the getting was good, so to speak.  That’s when I, as a 3 or 4 year old toy collector, first encountered the scalper.

My parents had just recently shown me the Star Wars movies, and I had just gotten into the toys, thanks to one Dagobah Training Luke Skywalker.  Luke wasn’t enough for me, I had to have all the main characters!  It’s important to note that I was different from the usual little boy who collected action figures in that I didn’t have an issue with toys of girls.  They were just as valid to the collection as the guys.  So, I wanted a Princess Leia figure, darn it!  Problem was, Princess Leia was the short-pack, which meant finding her was no simple feat.

One day, my dad took me to the mall, and more importantly, the KB Toys in said mall.  We walked back to the action figure aisle to see what there was to see, and there it was!  An entire rack of Princess Leia action figures!  I was so excited!  I ran, I mean literally ran, to the rack, intent on getting that Princess Leia figure I so desperately wanted.  Just as I reached the rack, an arm moved in front of me, the hand going to the back of the rack.  The arm scooped the entire racks worth of figures into a shopping basket.  This was the arm of the dreaded scalper.

He turned away from the now empty rack.  My excitement was thouroughly squashed.  But my dad, being who he was wasn’t going to just let this guy walk off.  He got the man’s attention and politely asked if he’d be willing to spare one of the Leia figures so that I might have one.  The guy looked at me and said I was welcome to buy one from him at his dealer’s table at the next local convention, for his marked up price.  My dad kept his calm and asked the man’s name, which the man provided.  My dad then asked the name of the convention the man was planning to be a dealer at.  The man said “Farpoint.”  My dad, the chairman of Farpoint at the time, responded with “No you won’t” and walked away with me in tow.

Don’t worry dear reader, I got a Princess Leia at a reasonable price not too long after.  However, that doesn’t change the encounter.  This guy looked down at me, a little kid, all wide-eyed and innocent, and told me I couldn’t have that toy.  For a profit a couple of dollars, this man practically took the figure from my hands.  I’m sorry, but where does one get off doing something like that?

If you’re wondering why I’m bringing this up now, I’ll get to that in just a second.  See, scalpers have kinda gone on to become like my sitcom arch-nemesis.  That foe that I always seem to run into,  but never directly.  I would frequently find the aftermath of a scalper.  All the short-packed figures would be gone, or I’d see an item listed on ebay or at a convention for several times its original price.  But after that initial encounter, I’d never run into one, face to face.  Until two days ago.

I was at a nearby Toys R Us, looking for a gift for someone.  However, it being me, I figured I’d also look around to see if I could find any figures I’d been looking for.  I was heading down the Marvel aisle, towards the rack of Marvel Legends when a guy stepped into the aisle from the other side, and started going through the rack.  I stepped back to give the guy his space, as I don’t like to be over bearing.  Generally, I don’t jump to the scalper conclusion, but this guy was heavy set, un-shaven, and wearing a baseball cap and an ill-fitting football jersey.  That’s like the scalper uniform.  Anyway, I kept my distance, and let him finish looking through the rack.  He pulled out two figures, Black Cat and Carnage, which I had actually been looking for.  They’re rather difficult to find, and they go for quite a pretty penny on the aftermarket.  But maybe this guy was just a fellow collector.  Maybe he too had been looking for these figures.  I could deal with that.  And then, with a smug look, he turned to his companion and said “I can’t believe they still have these.  I can get like over a hundred bucks for these on ebay!”

And there it was.  The illusion was shattered.  The guy walked off, the victor in his own mind I suppose.  Take that geeks!  He can make money selling something meant to be fun for over five times its retail value!  What a winner!

Perhaps I’m just too nice a guy, but I for the life of me can’t wrap my head around the mentality that makes these guys do this.  It’s not a legitimate career.  The only service they provide is ripping off someone who really wanted the item.  Someone who would have been fine going to the store and getting it themselves, were they given the opportunity.  To add insult to injury, every scalper I’ve ever run into seems to get pleasure out of getting an item someone else wants.  They don’t want it for themselves, they just want the money.  I’m sorry, but there’s much easier, much less despicable ways to get a hundred bucks.  The scalper is the blight of the toy collecting hobby, effectively eliminating any fun to be had acquiring the items, and instead leaving the people actually doing the collecting to have to choose between not having the item they want or paying through the nose to get it.  Where’s the fun in that?

#0027 – Supplemental: Give Me A Break….

STRIKER EUREKA

PACIFIC RIM

Striker2.0

Wait a second… haven’t I done this review before? Why yes, yes I have. Here’s the deal: I’ve got a story to tell about a somewhat common issue that plagues action figure collectors.  And that issue is BREAKAGE!

Toys generally are made out of plastics, and one of the important things to remember about plastic is that it isn’t indestructible. Plastic can suffer from some serious wear and tear. Depending on the type of plastic used for a figure, breakage can be a rareity or an inevitability. Most importantly, as figures become more and more detailed, and gain more and more articulation, they are more and more likely to break.

I am no stranger to toys breaking. When you own well over 2000 action figures, you tend to get really familiar with the idea that they aren’t always built to last. When I was a kid, my dad had a box on his desk where I could place my broken action figures. Every month or so, he’d sit down with a tube of apoxy and repair them to the best of his ability. For the most part, it was simple stuff. Arm joints broke. A head might fall off. Easy fixes. But, as the toys got more and more complex, they became more difficult to fix. My first real experience with an un-fixable toy came when I was about 12 years old. I had just gotten the Marvel Legends Series 9 Nightcrawler. I was so thrilled! But, not long after opening him, I was showing him to my dad and I dropped him. It wasn’t a big fall, maybe 3 or 4 feet. Regardless, his head came clean off. Due to the nature of the neck joint, there was no fixing him. He was broken, what could you do. Not too long after, my Dad felt bad about it, so he bought me another one. He was a $7 figure, so it’s not too much of a loss, but it still sucks.

StrikerComparisonSo, where does Striker Eureka come into this? Well, Striker is a really cool figure, but he’s also a master of the “Shelf Dive” where a figure takes a tumble off of the shelf they’re being displayed on. Striker did this a few times to no ill effect, but one day, I picked up Striker to take some photos with Cherno Alpha, and off came his leg, right at the hip. I closely looked at the brake and noticed that the hip’s swivel joint had split in two. All the pieces were still there, so I figured I could probably fix him without any frozen joints. It took me a few hours of careful work, but I got him put back together. And back on the shelf he went. For, a few months, he sat there, no issues. Then a couple weeks ago, I was doing some cleaning before a few friends came over, and down he came again. I picked him up like I had lots of times before, and went to put him on the shelf. Then, I noticed his arm was missing. Yep, it was lying on the floor. I looked at it and quickly diagnosed it was a lost cause. The weight of the arm and the small size of the broken peg meant there was no way to fix him. Since Striker’s a fairly popular figure who comfortably sells for north of $60, I wasn’t going to rush out to get a new one. So, Striker sat armless on my desk for the past few weeks.

Yesterday afternoon, I was walking through my local Toys R Us, and I came across another Striker, sitting on the shelf alone. So, I picked him up, happy to find a replacement at the retail price. I guess things worked out, huh? Sure, having a non-broken Striker means he effectively cost twice as much as the other figures in the line, but I guess it could be worse. Regardless, I’ll definitely be more careful with this one!

If you’d like to read my actual review of the Striker Eureka figure, go check it out here!

A Brand New Feature!

Hey Guys!  Some of you may have noticed yesterday’s Black Knight review had a link to a bio and illustration for the character.  I realize that some characters might be a bit lesser known to some readers, so I thought I’d start doing a bit of a supplemental feature called “Backstories”  that will provide a bit of basic info on such characters.  I’ll be linking the Backstories in the appropriate reviews as they come along, plus they’ll also be available to view through the new “Backstories” tab at the top of the page.

What is the Figure in Question?

Collection

That’s the question, isn’t it!

The Figure in Question the result of a project of mine gone wild.  It started off with me beginning a catalog of my rather immense action figure collection, which led to me deciding I’d photograph every single figure individually.  With that crazy idea in place, I’ve decided to take this venture a step further.

The purpose of this site is for me to review every figure in my collection.  My collection currently has approximately 2400 pieces in it, so my hope is that this site will be a long lasting one.  So, my plan is to post one review every day for as long as it takes for me to get to the very last action figure I own.

So, that’s pretty much it…